Distribute incoming calls to a predefined list of extensions or even mobile phone numbers, ensuring no call goes unanswered.
An automated system that greets callers with customizable menus and routes them to the appropriate department or extension based on their input.
Define call routing rules based on specific times, dates, or conditions, allowing for flexible call handling during business hours, holidays, or special events.
Seamlessly integrate both traditional desk phones and modern softphones, providing flexibility for users to make and receive calls from their preferred device.
Automatically record calls for quality assurance and training purposes, use voicemail and voicemail-to-email to capture messages when users are unavailable, ensuring no communication is missed.
Enable seamless call handling and improve overall communication efficiency within your organization with blind & attended call transfer, call parking, call forwarding, and group-pickup.
