Sip2Web User App

  • Voice, Video and Instant Chat
  • Screen Share and File Share
  • Voicemail and Call Recording
  • Call Tagging, Stats and CRM Integration
  • Click-to-call from any website

Easy to use and packed full of features, the browser-based app requires no installation

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Quick PBX Administration

Easy huntlist editing and one-click custom flow controls make light work of adjusting for bank holidays, emergency meetings or manual night modes.

User Communications

Softphone
Chat, File & Screen Share
CRM Integration
Voicemail
The softphone is a fully featured PBX extension that works in tandem with a deskphone or standalone.
Enhance Productivity with real-time file sharing, chat & screen share between online users.
Connect users to their existing CRM platforms by choosing from our Ready-made integrations
Listen to voicemail in the browser, with option to download.

Browser Plugin

Universal website click-to-call
  • Set the userapp softphone or deskphone as the calling device
  • Start a call by right clicking any number in any website, including Outlook and Gmail
  • The plugin can also search your CRM for incoming caller-ids, and provide a link back to the CRM via desktop notification - before the call has even been answered!

Extended Features

CRM Integration

Automatically search your CRM for the caller-id of an incoming or outgoing call, and receive a link to the contact via desktop notification - your agent can have the CRM web interface open with the clients details before the call is answered.
We currently have integrations to Autotask, Dynamics, Hubspot, Insightly, Onepage, Pipedrive, Salesforce, Zendesk and Zoho, with more to follow as demand dictates.

Call Recording

Company-wide call recordings all in one place. Filter and search by call date, to and from numbers, duration, extension or id. Playback in the browser or download.

Call Tagging

An agent can add notes and tags to their calls in real time.
Administrators have access to filters and stats built on the tags, and can also access the call notes and recordings directly from the call tagging interface.

Network level number routing

Inbound number routing can be controlled directly in the Sip2Web app, providing the option to bypass the PBX entirely if required. Number destination can be set to any valid SIP URI or forwarding phone number. Routing changes will propagate across the network in less than one minute.

Wallboards & Stats

Per-number and per-extension displays with real-time updates, fully user customisable wallboards are launched from the user app in a new tab, no installation required.
The user app has displays for outgoing destination stats, incoming number-dialled and extension performance stats, and complete outbound CDR records.