Speechpath Cloud Hosted PBX

  • Cost Effective
  • Flexible
  • Scalable

Our hosted PBX solution removes the burden of PBX maintenance and upgrades, while providing adaptability, integration with new technologies, and a top class telephone service.

Features

Hunt Groups

Distribute incoming calls to a predefined list of extensions or even mobile phone numbers, ensuring no call goes unanswered.

IVR - Interactive Voice Response

An automated system that greets callers with customizable menus and routes them to the appropriate department or extension based on their input.

Time & Condition Routing

Define call routing rules based on specific times, dates, or conditions, allowing for flexible call handling during business hours, holidays, or special events.

Deskphone / Softphone Support

Seamlessly integrate both traditional desk phones and modern softphones, providing flexibility for users to make and receive calls from their preferred device.

Call Recording and Voicemail

Automatically record calls for quality assurance and training purposes, use voicemail and voicemail-to-email to capture messages when users are unavailable, ensuring no communication is missed.

Call Management

Enable seamless call handling and improve overall communication efficiency within your organization with blind & attended call transfer, call parking, call forwarding, and group-pickup.

The Big Picture

The advantages of a Hosted Cloud PBX go beyond it's native features, the platform invites integration with other technologies and enables new ways of working.

Remote Working / Distributed Office

  • Location

    Distributing telephone extensions across multiple locations is natural to a cloud PBX, any site with internet access can be a branch office.
    As each extension connects to the PBX independently, a location can have twenty extensions, or just one.
  • Device

    From the Speechpath browser-native softphone to third party softphone apps, a user can connect to the phone system via any internet connected device, without a deskphone.
    Beyond working from home, software extensions help facilitate working from co-working spaces, temporary offices, and working on the road.

Extended Features

The Sip2Web user app expands the available funcitonality to include instant messaging, video calling , file-share, screen-share, CRM integration and a host of other features not native to the PBX itself.

PubNub communication platform for real-time interactivity development

Into the wild

Publish your presence, calls, and stats updates via PubNub's global publish/subscribe platform, making real-time data available for in-house development and integration.
This data stream is available out-of-the-box, with no additional on-site hardware or software services required.